AI automation for med spas that turns ad leads into consults and consults into regulars
Med spas pay for every lead from Meta and Google, then lose many of them to a slow first reply. The ones who book still need intake, consents and a good-faith exam before the injector can treat, and a nudge when their next neurotoxin visit comes due. We build the AI that handles that admin inside Boulevard, Zenoti and the other tools you run, with your team approving what goes out.
- Lead replies drafted from approved service copy
- Charts ready with consents and exam status before the visit
- Rebooking timed to the intervals your providers set
Where a med spa leaks revenue
Paid leads cool off in the inbox
A lead form fills at 9 pm. By the time the desk replies the next afternoon, that person has booked with the spa that answered first.
Charts arrive incomplete
Missing medical history, an unsigned neurotoxin consent or no current good-faith exam on file means a delayed start or a rebooked appointment.
Regulars drift without a reminder
Neurotoxin clients are often due back in three to four months. Without a prompt, banked units sit unused and a member quietly cancels.
What we automate for med spa teams
Custom code on the major model APIs, tied to your booking platform and ad accounts. It drafts, chases and reminds. Providers and your medical director make every clinical decision.
Ad and web lead replies
Picks up Meta and Google lead form submissions and site inquiries, replies from approved service copy and offers consult times.
Intake and consent chasing
Sends the right forms for the booked service, tracks what is unsigned and nudges until the packet is complete.
Good-faith exam tracking
Checks exam status before injectable or laser appointments and prompts the booking of an exam with the right provider when one is due.
Treatment-interval rebooking
Reminds clients when their next session is due, using the interval each provider sets for each service.
Membership and package upkeep
Flags banked units, unused credits, failed renewals and packages near their expiration terms.
Ad copy and reply screening
Checks drafted ads, captions and replies for outcome promises and unsupported claims before a person approves them.
Specific services for med spas
Patient intake automation
Med spa patient intake automation that sends service-specific consents, tracks good-faith exam status and separate photo consent, and chases missing items.
Learn moreAI agents
AI agents for med spas that screen ad claims, track photo releases, track banked units and exams, and request reviews the right way, with staff approval.
Learn moreRebooking automation
Med spa rebooking automation that times reminders to neurotoxin, filler and laser intervals, counts banked units and credits, and flags lapsed clients.
Learn moreLead follow-up automation
Med spa lead follow up automation that answers Meta and Google lead forms from approved copy, books consults with a deposit and routes clinical questions.
Learn moreWhere med spas start
Lead follow-up
Ad and web leads answered from approved copy and booked into consults.
Patient intake
Forms, consents and exam status ready before the client arrives.
Rebooking
Neurotoxin, filler and laser clients reminded when their next visit is due.
Med spa AI agents
Six agents built for aesthetics practices, from photo consent to banked units.
Marketing agents
Content and campaign support for the marketing side of the practice.
Client message triage
DMs and emails sorted, with clinical questions sent to a provider.
Built for medical aesthetics, not retail
Supervision rules vary by state
Who may perform a good-faith exam, who must supervise and which treatments count as medical differ by state. The system follows the rules your medical director sets.
No outcome promises
Ads and replies are checked with the FTC Act and Endorsement Guides in mind, so nothing promises results or presents an atypical before/after as normal.
Client data handled with care
Health history and photos only go to vendors that sign a BAA where HIPAA applies. Whether it applies to your practice is a call for your counsel.
Clinical questions go to clinicians
Questions about candidacy, side effects or aftercare are routed to a provider. The automation does not answer them.
“He got me 9 sales in my first 7 days of launching our campaign, which exceeded my expectations!”
Common questions
What can AI automation do for a med spa?
It replies to new leads, books consults, chases intake and consents, tracks good-faith exam status, times rebooking reminders and keeps memberships current, with your team approving what clients see.
Which booking platforms does it work with?
Boulevard and Zenoti publish developer APIs we build against. Vagaro, Mangomint, AestheticsPro, PatientNow and Nextech vary, so we use partner access, webhooks or scheduled exports where there is no open API.
Will it ever give medical advice to a client?
No. Anything about candidacy, side effects, pregnancy, medications or aftercare goes to a provider with the conversation attached.
Can it reply to Instagram and Facebook messages?
It can draft replies to messages that come through Meta's business messaging tools, held for staff approval, using the same approved service library.
Do we need to be a HIPAA covered entity for this?
No, but some med spas are. Your counsel decides. Either way, we treat health history and photos as sensitive and keep them with vendors that sign a BAA.
What does our medical director need to approve?
The service library, the list of banned claims, consent forms per service, the good-faith exam rules and when a provider must step in.
See where your leads and regulars slip
Take the 2-minute AI audit and find the med spa workflow most likely to pay back first.
- Trace last month's leads to bookings
We follow leads from ad form to consult to first treatment and see where the drop-off is worst.
- Write the approved service library
Your medical director signs off on the service descriptions, pricing language and phrases the system must never use.
- Launch on one lead source
Usually Meta lead forms. Staff approve every reply until the drafts are consistently right.
- Monthly upkeep and the next workflow
We watch reply times, booking rates and flagged claims, keep integrations working, then move to intake or rebooking.